CUSTOMER EXPERIENCE
High Impact Client Experience
COURSE
High Impact Client Experience
DELIVERY METHODS
Workshop
DURATION
1-2 Days
FEE
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THE WAY WE WORK
Find Solutions to Bring Value to Your Client
01
Misconception of Value
The most common misconception is that the service/product they are selling to clients is the value that they bring as representatives. However, when selling a professional service this is untrue.
02
Competitive Landscape
In an increasingly competitive landscape, selling a service based on its benefits is simply not enough to land a sale. Competitors are constantly changing their offerings, clients are more knowledgeable about offerings on the market, and ultimately clients will go with those who bring them value.
THE ACHIEVEMENTS YOU RECEIVE
Employees Will Be Looking at The Elements That A Representative Must Master to Bring Value to Their Clients
During this workshop, employees will gain insights into:
01
Making a great first impression
02
5 key factors to bringing value to clients
04
Setting and managing client expectations
03
Building long-term profitable relationships