Sales Excellence

This program aims to transform current and new sales team into relationship focused salespeople who are empowered to aggressively grow their portfolio all the while actively managing client and partner relationships.

Objections to sales solutions are a natural part of communication. It is likely in any business situation that objections will have to be overcome before a decision is made.

As the competition increases, the cost of acquiring new customers is expensive. According to research by Fred Reichheld of Bain & Company, it costs 6 to 7 times more to acquire a new customer than it does to retain an existing customer.

Negotiations require listening to others carefully, and observing their actions and reactions. Understanding which issues are the most important to your client or colleague is critical in developing a solution that is acceptable to both parties.

Our Advanced Negotiation Skills course has been designed for employees with a strong negotiation background who are looking to take their skills to the next level.

To be successful in sales employees must know how to effectively prospect and qualify new leads.

Having a professional network is important to the long term success of a services firm. As salespeople build their network they will have less reliance on the firm’s lead generation team and thus create their own leads through their network.